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Questions about shopping on ShopZoo? Looking for an item you can't find? Want to place a bulk order?

Contact your ShopZoo Allies at ShopZoo@sdzwa.org. Typically, we will respond within one business day, but if it's a weekend or holiday, please give us a couple extra days.

If you don't receive a reply within one business day, please check your email's spam folder just in case. Add ShopZoo@sdzwa.org to your email provider's safe sender list to ensure you receive our replies.


Text overlapping in Mobile Email Apps happens when the font size is enlarged on your device. In order to fix this, you need to decrease the size of your viewing font within your device's settings.

  • For Shipping and Delivery related concerns, click here.
  • For more information on our Returns and Exchanges policy, click here.