Before we get into specifics, we would like to share our shipping "philosophy":
- We want to get things to you as quickly as humanly possible. We ship Monday through Friday and strive to turn orders around within 24 hours.
- To keep things simple, we offer Free Shipping in the continental United States on all ShopZoo orders over $50.
- If there is a shipping charge, we are not in business to "profit" from shipping; you are charged what we are charged.
- We use USPS Priority Mail shipping services.
All orders are shipped via USPS Priority Mail.
We ship to PO box or APO/FPO box's via USPS.
Once your package is shipped, the USPS is responsible for your package.
ShopZoo is not responsible for delays with shipping once your order has left our facility.
ShopZoo is not responsible for orders marked "delivered" by the Post Office. You will need to check with your local Post Office and/or Postal Carrier to obtain information regarding your package.
International Shipping is available to over 40 shipping zones throughout the world. Customer is responsible for any and all Duty Charges at time of delivery. ShopZoo is not responsible for international orders that are "UNCLAIMED" and returned to us by your country's customs office. Please remember that international shipping does take longer, based on USPS timelines. Send us a message to add your country if needed.
FREE SHIPPING OFFER
Free Standard USPS ground shipping is valid on orders of $50 or more, after promotions and discounts are applied. Available only to shipments in the United States. Sales taxes and prior purchases do not qualify toward the minimum purchase requirement. Free Shipping offer not valid on in-store purchases at the San Diego Zoo & Safari Park nor on Special Orders. To learn more, please click here.
CALCULATING SHIPPING COST
We do not profit from shipping. Your shipping cost will be exactly the same as we are charged by USPS. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing and your packages destination.