Before we get into specifics, we would like to share our shipping "philosophy":
- We want to get things to you as quickly as humanly possible
- To keep things simple, we offer Free Shipping in the continental United States on all ShopZoo orders over $50
- If there is a shipping charge (expedited shipping or orders under $50 for example) we are not in business to "profit" from shipping; you are charged what we are charged
- We use USPS Priority Mail shipping services
Orders are shipped via USPS and it is the customer's choice to select their shipping speed preference at Checkout.
We ship to PO box or APO/FPO box's via USPS.
If shipping to Alaska or Hawaii, your order will be shipped via USPS 3 Day Priority Mail.
All orders are shipped out within 1 business day in most cases (excluding holidays).
Once your package is shipped, the USPS is responsible for your package.
ShopZoo is not responsible for delays with shipping once your order has left our facility.
ShopZoo is not responsible for orders marked "delivered" by the Post Office. You will need to check with your local Post Office and/or Postal Carrier to obtain information regarding your package.
International Shipping is available to Australia, Belgium, Canada, Denmark, France, Germany, Hong Kong, Ireland, Japan, Mexico, New Zealand, South America, Spain, Sweden, Switzerland, Turkey, and United Kingdom only at this time. Customer is responsible for any and all Duty Charges at time of delivery. Please remember that international shipping does take longer, based on USPS timelines.
Free Shipping Offer
Free Standard USPS ground shipping is valid on orders of $50 or more, after promotions and discounts are applied. Available only to shipments in the United States. Sales taxes and prior purchases do not qualify toward the minimum purchase requirement. Free Shipping offer not valid on in-store purchases at the San Diego Zoo & Safari Park nor on Special Orders.
Calculating Shipping Cost
We do not profit from shipping. Should you choose Rush shipping, your shipping cost will be exactly the same as we are charged by USPS. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.